Web/application user experience design — what’s that?

Good User Experience (UX) and Information Architecture (IA) will make a person feel good about your cause or your product. They will help your message resonate and your brand be trusted — and be shared.

By themselves, the best UX and IA can’t incite movements, guarantee sales or build consumer loyalty.  But as key ingredients of any effective digital media strategy, they will create meaningful and satisfying user interactions with your brand or web property. That’s what I will help you accomplish.

As an Information Architect and User Experience expert, I will craft and implement effective interactive plans — to deepen your audiences’ engagement with your website or mobile app; to increase return visitors and inspire word of mouth;  to lead users to take desired actions, may they be educational, commercial, political, or altruistic.

My services include:

User experience design
Information architecture
User interface design
Application design
Workflow process development
Content creation, management, and migration
Interactive project management
Usability testing
Marketing communications